How to order?
1. Visit the product page of the doll you want to buy
2. (for dolls) Select your custom options
3. Click “Add to Cart” button. You will be redirected to the cart page
4. On the cart page, click on the “Proceed to checkout” button. You will be redirected to the checkout page
5. On the checkout page, please fill your billing / shipping details and click on “Proceed to paypal” (if you pay by credit card*, debit card* or paypal) or please contact us (if you pay by bank wire)

What happen after I order?

1. After your payment has been confirmed you will receive a confirmation email for your order.
2. For custom-made dolls, we will start to manufacture your item right away.
3. When your order will have shipped, we will send you a tracking number.
4. At any time during the ordering process, you can send us an email if you have any question regarding your order. We will be very glad to help you in any way we can!

When will my doll be delivered?

After payment is confirmed, you will receive your love doll within 3 to 4 weeks (If you need body temperature, it will take more time). All of our silicone sex dolls are made-to-order in Hong Kong and are shipped to all of the world. We do our best to keep you involved in the process and send you order updates as soon as they’re available. (Photos can be provided at request.)

Once your custom order is ready for delivery, we will contact you to confirm the delivery date and a tracking number will be provided. Local pickup at the shipping center can be requested as well.

What material is used for the doll?
High-quality silicone blend is the main material of the doll’s body and the skeleton is made of a stainless steel alloy.

How is the doll packaged for delivery?
We carefully and securely pack our dolls in a discrete double cardboard box to ensure your new companion arrives safely to her final destination. The doll is packed to safely handle being vertically upright for short periods of time, but we strongly recommend storing the boxed doll horizontally.

What kind of extras come with the doll?
We include all the accessories necessary so you can enjoy getting to know your love doll as soon as you meet her. When you purchase a doll, the following accessories are included:

Wig
Camisole and panty set
Washing kit (For built-in vaginas only)
Water-based lubricant
Heating rod
Hair brush
Powder
Puff
Instruction Handbook

Can I bathe with my love doll?
Yes! However, the head and joint portions of the body should not be submerged in water. You may bathe with your doll as long as the water level remains below the torso.

Can doll heads with an open mouth perform oral sex?
All of our doll heads are sculpted to look and feel hyper-realistic. So the mouth can be used for kissing or using for oral sex.

What are the recommended movable ranges for the dolls?
In general, when doing things that require handling of the doll limbs such as changing clothes, be careful not to tear the silicone exterior.

Arms:
To avoid ripping the silicone skin, we recommend that you avoid lifting the arm past a horizontal position for long periods of time.

Elbows:
Although there is pressure on the silicone, elbows can bent in a wide angle.

Legs (bending forward):
There is no restriction for bending legs forward, however, if only one side is lifted, it adds pressure in the crotch area and may cause the silicone to tear.

Hands and legs (horizontal movements):
Please move in the range below drawing. If movement past this range is required for changing clothes, please be very careful and dress the doll as quickly as possible.

Storing doll for a long period:
When you store your doll for a long period of time, sit her on a soft chair or sofa in a neutral pose (see above) so that it avoids excess pressure on silicone which can cause wrinkles or tears.

Torso:
Avoid bending the waist past 15° in the front and the back.

We are not responsible for any damage caused to the doll by exceeding the movable ranges detailed above.